WilTel
Service Is About Trust
WilTel's multimillion-dollar National Technical Resource Center in Houston's Transco Tower is setting a new standard for service in the communications industry. The multi-purpose communications operations center allows visitors and customers to experience first-hand the extent of WilTel's commitment to being a leader in the communications industry.
WilTel provides communications solutions to businesses nationwide. Offerings range from sales, installation, service, maintenance, and management of voice, data and video equipment to the design, installation, monitoring and management of complex wide-area and local-area networks.
WilTel Offices
Service is about trust, the heart of any relationship. At WilTel, we know we have succeeded in rendering exceptional service when our customer trusts that we will be there with the right solution when needed. WilTel is a nationwide provider of fully integrated data, voice and video communications systems delivering solutions to more than 40,000 customers. We believe that our vision of becoming the industry leader in helping organizations maximize the value of applied communications technology is consistent with the changing requirements of today's businesses.
| Selected Financial Data (dollars in millions) | 1995 | 1994 | 1993 |
| Revenues | $494.90 | $396.60 | $302.80 |
| Operating profit | 28.3 | 18.9 | 9.5 |
| Identifiable assets* | 263 | 255.5 | 169.1 |
| Operating profit as % of average assets | 10.90% | 8.90% | 5.80% |
| Capital expenditures | 24.1 | 4.9 | 1.9 |
| Depreciation | 5.9 | 5.3 | 4.7 |
| Operating Statistics | |||
| Number of ports at December 31 (millions) | 4.7 | 4.1 | 2.7 |
| Employees (December 31) | 2,842 | 2,537 | 1,867 |
| *Defined in Note 16 of the Notes to Consolidated Financial Statements, page 53. | |||
Key Points
- We recorded our third consecutive year of outstanding financial performance in 1995.
- Acquired ComLink, Inc., a New England voice and data systems integrator, in January 1996, increasing our customer base by about 14 percent, to more than 40,000.
- Constructed a $7 million National Technical Resource Center in our new headquarters, the Transco Tower in Houston. The 45,000-square-foot center showcases our expanding capabilities.
- Acquired an Internet services company in 1995 that provides development of home pages and maintenance of World Wide Web sites. Our Internet effort is in its infancy, but its growth is seemingly exponential. We will implement a multimillion-dollar system allowing easy access to the Internet by our entire customer base.
- Announced a distribution/support agreement with Compression Labs, Inc. (CLI), a leading manufacturer of easy-to-use videoconferencing products, in 1996.
- Also in 1996, we signed a five-year agreement with Ameritech, a Chicago-based communications company. The agreement opens managed-services opportunities for WilTel and Ameritech in certain markets across the nation.
- In 1996, we will expand our capabilities and position the company in the mainstream of growth in the business communications industry. The data market we are entering is estimated at more than $17 billion - three times the voice side - and is growing at several times the rate foreseen for voice customer premise equipment, our core business.
- Our largest capital expenditure in 1996 will involve total redesign of our companywide information systems. By midyear, our data platform should be operating throughout the country, complementing our voice communications infrastructure.
- Even with the growth-related expenses, we still expect operating profit to improve in 1996. Our increased investment in employees, new product introductions, more comprehensive training and greater market recognition will help us participate in the more sophisticated data and merging computer/telephony markets while maintaining the high level voice services our customers have come to expect of WilTel.
