About the author: My name is Mason, I will be a junior at Oklahoma State University studying Management Information Systems. This summer, I am an Information Management Intern in the Information Security and Risk Management groups in Williamsā Tulsa office. At Oklahoma State I am heavily involved in Housing and Residential Life, Hall Government, Information Security and Awareness Club (ISAC), Association of Information Technology Professionals (AITP) and the Recreation and Outdoors Club (ROC).
Upon accepting my position at Williams, people would ask āWhat will you be doing there?ā
āIāll be working in IT.ā I would answer.
āOh, so youāll be fixing computers all day?ā Some would say with a sympathetic tone. This common occurrence illustrates one of the corporate worldās greatest misconceptions.
One of the things that most struck a chord with me upon my introduction to the Williams culture was the unique nomenclature assigned to the companyās technological division. In most instances you will find IT (Information Technology) is the most commonly used title. However, Williams began using IM (Information Management), and this transition is not just a change in name, but rather the result of the modernization of corporate culture, and ITās coming of age. In this case, a rose called by another name takes on a different scent.
The traditional view of IT is as a Technology Contractor, and this attitude made for a āutilityā oriented department that āfixedā problems. What we really hope to accomplish is the undertaking of a more strategic role that enables Williams to achieve High Growth objectives. This means foreseeing problems, preventing them, and finding ways to improve processes and deliver information (not just data). IM isnāt just the help desk, as many assume. IM designs, builds, and maintains the networks, telecommunications, databases, websites and more, while also enabling business projections and facilitating the projects undertaken by every other department within the company. As Brian Letzkus, Williamsā CIO, said, āHelp desk is only about 5% of what we do.ā
Weāre not a one trick pony.